Bellamore FAQ

Reservations can be made directly through our official channels. To secure your booking, a non-refundable deposit is due within 5 calendar days of reservation:

• Booking less than 6 months before arrival: a deposit of at least 50% of the total amount
• Booking more than 6 months before arrival: a deposit of at least 25% of the total amount, with another 25% due 6 months before arrival

The full balance is due 45 days before arrival. Your booking is final once the required deposit has been received.

• 45 days or more before arrival: payments are non-refundable but converted into a credit valid for 9 months from the cancellation confirmation. The credit can be used by you or anyone on your behalf, for any dates subject to availability, at Villa Bellamore only.
• Less than 45 days before arrival: all payments are forfeited.
• Christmas & New Year: any cancellation after the deposit or balance payment forfeits all payments.
• Unpaid deposits or balance: if a payment is not made by its due date, all payments are forfeited.

A full or partial refund is only possible if the villa is rebooked for some or all of the cancelled dates.

Special cases: if the main international airport in your country of residence is officially closed due to war or armed conflict on your departure day, payments become a credit for a stay within 6 months of your original arrival date. If government-enforced travel restrictions or mandatory quarantines affect at least a third of your group, taking effect between 45 and 7 days before arrival, payments become a credit for a stay within 12 months. Credits are for Villa Bellamore only, follow the rates at the time of rebooking, and any unused value is non-refundable. We strongly recommend travel insurance.

The Lessee must be of legal age and have the financial capacity to book the villa. The person making the booking (the Lessee) is fully responsible for the behaviour, safety and well-being of all guests.

All children must be under the direct supervision of an adult at all times, especially near the pool, the gardens and the entrance. Our staff are not able to look after minor children, though babysitting can be arranged in advance at an extra charge, subject to availability.

• Check-in: 3:00 PM
• Check-out: 12:00 NN

Other times can be arranged by agreement with the villa, subject to the fees below.

Yes, subject to the villa’s availability and additional fees:

Early Check-in

• From 10:00 AM onwards: 50% of the regular daily rate
• Before 10:00 AM: 100% of the regular daily rate

Early check-in fees include our staff preparing lunch for you.

Late Check-out

• Until 6:00 PM: 50% of the regular daily rate
• After 6:00 PM: 100% of the regular daily rate

Your stay includes:

• Full villa access with private pool and facilities
• Daily staff service from 7:00 AM to 10:00 PM. With prior notice, staff can also help with late-night events or an early breakfast; extra hours may be charged.
• Cook service for breakfast, lunch, dinner and snacks. Staff may be able to prepare American or Continental breakfast. Food and drinks bought for you are charged at cost plus a surcharge covering shopping, transport and preparation.
• Linens and towels. Under our eco-friendly policy, linens are changed every three days (more often if needed), and towels are replaced when placed in the towel basket.
• Utilities (electricity and water). Please switch off the air-conditioning when going out.
• A safety deposit box for your valuables

Additional services such as babysitting, drivers and transfers can be arranged in advance at extra cost, subject to availability. Additional staff can be requested at USD 75 per staff member per night.

No. Pets are strictly not allowed in the villa or on surrounding properties.

Yes. Bookings are handled through official and secure channels. We recommend transacting only with authorized representatives to ensure the safety and validity of your reservation.

Payments may be made via:

• Bank transfer
• Credit card

The security deposit is either authorized on your credit card 48 hours before arrival, or paid by bank transfer 10 days before arrival. It is released or returned within 48 hours after check-out, less any damages or unpaid charges.

Specific payment instructions will be provided upon booking.

There are no separate booking fees. However, please note:

• A non-refundable deposit is required to secure your reservation
• A security deposit is required before arrival
• Additional charges may apply, including:
  • extra guests beyond those registered: USD 300 per guest per night
  • early check-in or late check-out
  • an event fee for gatherings beyond the villa’s maximum occupancy
  • additional staff: USD 75 per staff member per night
  • food and beverages bought for you
  • damages beyond normal wear and tear